Friday 16 January 2015

Emotional Intelligence

Objective 
To recognise the impact of Emotional intelligence, develop and maintain a balanced emotional life for  a mutual beneficial work environment.

TABLE OF CONTENT
1. What is emotional intelligence?
2. Benefits of developing emotional intelligence?
3. Examples of people with low and high Emotional Intelligence
4. Emotional Intelligence at the workplace.
5. Terms to consider when developing Emotional Intelligence.

 WHAT IS EMOTIONAL INTELLIGENCE?

Emotional intelligence involves a combination of competencies which allow a person to be aware of, to understand, and to be in control of their own emotions, to recognise and understand the emotions of others and to use this knowledge to foster their success and the success of others.

Let’s take a trip to Iya Basira’s Bukka where Temidayo and Mercy both work as waitresses.
Caveat: Please be informed that the names of characters mentioned in this work of fiction have no resemblance to anyone dead or alive. The characters are solely from the imagination of the story teller.
Please listen to the narrator for the story.

The difference between Temi and Mercy is the use of Emotional intelligence. Let us call it EQ for short.

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